1586 Hwy 17 N, North Myrtle Beach, South Carolina, 29582
This practice has a split reputation. Many patients praise the clinical staff and Dr. Thomas for being gentle and professional. However, there is a significant volume of complaints regarding the front office, billing transparency, and difficulty getting emergency appointments. It seems to be a high-volume office where the clinical quality is good, but the administrative experience can be frustrating.
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Get all billing estimates in writing before any procedure to avoid post-visit surprises.
✓ What Works Well
✗ Areas to Improve
Great dentist, but the front office is a nightmare.
Clinical care is top-notch.
Billing is confusing and lacks transparency.