North Point Orthopaedics
9445 Calumet Ave, Munster, Indiana, 46321
Patients generally have high praise for the medical staff and physical therapists, noting excellent results and professional care. However, the administrative and billing departments are a major source of frustration. Long wait times and confusing billing practices are the most common complaints, which unfortunately overshadow the quality of the medical treatment for some.
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Always ask for an itemized bill and clarify all costs before agreeing to any procedures.
✓ What Works Well
- Highly skilled doctors and therapists
- Effective physical therapy results
- Clean and professional facility
✗ Areas to Improve
- Long wait times for appointments
- Confusing and aggressive billing
- Rude front desk staff
- Why are the billing charges so high?
- How long is the wait for an appointment?
Great medical care, but the billing is a headache.
Therapists are top-notch.
Expect to wait a long time in the lobby.
- Category Health & Medical
- City Munster
- State Indiana
- Postcode 46321
- Country United States
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