North Shore Family Dentistry
3 Woodland Rd, Suite 417, Stoneham, Massachusetts, 02180
This practice has a loyal following, with many patients appreciating the friendly, gentle care provided by the hygienists and dentists. However, there are significant and recurring complaints regarding the front desk staff's communication and professionalism. While the clinical care is often rated highly, the administrative experience can be a major pain point.
We analyze 58 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with the front desk, try to communicate directly with the clinical staff if possible.
✓ What Works Well
- Gentle and thorough cleanings
- Friendly and professional clinical staff
- Long-term patient loyalty
✗ Areas to Improve
- Rude and unprofessional front desk
- Communication breakdowns
- Scheduling issues
- Do they accept new patients?
- Are they good with children?
- What insurance is accepted?
Holly is the best hygienist.
The clinical team is great.
Front desk needs better training.
- Category Health & Medical
- City Stoneham
- State Massachusetts
- Postcode 02180
- Country United States
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