North Texas Gastroenterology Associates PLLC
204 Medical Dr, #240, Sherman, Texas, 75092
Patients generally have high praise for the doctors, particularly Dr. Clarke and Dr. Kim, for their bedside manner and thoroughness. However, the administrative side of the practice is a frequent source of frustration, with many reports of long wait times, poor communication, and difficulty scheduling appointments.
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If you have an urgent issue, try to call early in the morning and be prepared for potential hold times.
✓ What Works Well
- Doctors are knowledgeable and caring
- Excellent bedside manner
- Thorough explanations of procedures
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Difficulty scheduling or getting a call back
- Why is the wait time so long?
- How do I get a referral?
- Is the office responsive to messages?
Dr. Clarke is great, but the staff is a headache.
I love the doctor, but I hate the scheduling process.
Great care, but be prepared to wait.
- Category Health & Medical
- City Sherman
- State Texas
- Postcode 75092
- Country United States
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