Northeast Dermatology Associates
138 Conant St, Beverly, Massachusetts, 01915
Patients generally appreciate the high quality of medical care provided by the doctors and PAs at this practice. Many feel well-cared for and trust the expertise of the providers. However, there is a consistent theme of frustration with the front-desk staff, long wait times, and billing issues, which can detract from the overall experience.
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If you have billing questions, try to get a name and direct extension if possible, as the general line can be very busy.
✓ What Works Well
- Knowledgeable and thorough doctors
- Effective treatments
- Professional medical staff
✗ Areas to Improve
- Rude and unhelpful front desk
- Long wait times
- Billing and insurance issues
- Do they accept my insurance?
- How long is the wait for an appointment?
Dr. Greenstein is wonderful
Staff treats you like a number
Great care, but admin needs work
- Category Health & Medical
- City Beverly
- State Massachusetts
- Postcode 01915
- Country United States
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