Northeast Dermatology Associates
62 Brown St, Suite 304C, Haverhill, Massachusetts, 01830
Reviews for this practice are mixed. While many patients praise individual providers like Rebecca and Dr. Stasser for being thorough and kind, there is significant frustration regarding office administration. Common complaints include scheduling errors, long wait times, and billing issues. Patients who have a good experience love the medical care, but the front-office hurdles are a major pain point.
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Always double-check your appointment date via the portal, as phone reminders can sometimes be inconsistent.
✓ What Works Well
- Knowledgeable medical providers
- Thorough skin exams
- Effective treatment plans
✗ Areas to Improve
- Poor front desk communication
- Frequent scheduling errors
- Billing and insurance confusion
- Do they accept Mass Health?
- Why was my appointment cancelled without notice?
Medical staff is great, but the office is disorganized
Felt rushed during the exam
Billing department is hard to reach
- Category Health & Medical
- City Haverhill
- State Massachusetts
- Postcode 01830
- Country United States
readers daily.