Northeast Gastroenterology Associates, PC
2 Manor Pkwy, STE 5, Salem, New Hampshire, 03079
Patients are generally very pleased with the clinical care provided by Dr. Sawhney and the team. Many reviewers highlight his kind bedside manner, thoroughness, and ability to make patients feel comfortable during procedures. The nursing and surgical staff at the associated center are also frequently praised. However, there are recurring complaints about administrative issues, including difficulty reaching the office by phone, slow follow-up on results, and poor communication regarding referrals. While the medical care is highly rated, the administrative experience can be a significant pain point.
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If you are waiting for results, be proactive and call the office multiple times if necessary, as follow-up can be slow.
✓ What Works Well
- Excellent and compassionate clinical care
- Highly skilled and thorough doctors
- Friendly and professional surgical staff
✗ Areas to Improve
- Difficult to reach the office by phone
- Slow follow-up on test results
- Administrative communication gaps
- How do I get my test results?
- Is it easy to schedule a procedure?
- Are the doctors open to discussing treatment options?
Dr. Sawhney is a kind and patient doctor.
Clinical care is top-notch, but the office staff is a headache.
The team made the procedure a breeze.
- Category Health & Medical
- Neighborhood Salem
- City Salem
- State New Hampshire
- Postcode 03079
- Country United States
