2865 Genesee St, Cheektowaga, New York, 14225
Northeast Medical in Cheektowaga receives mixed reviews. Patients often praise the medical providers for their thoroughness and caring nature. However, there are significant and recurring complaints about administrative issues, particularly regarding phone communication, scheduling, and follow-up on lab results. The clinical care is generally seen as excellent, but the administrative side is a major pain point.
If you have trouble reaching the office by phone, try using the patient portal or visiting in person.
✓ What Works Well
✗ Areas to Improve
Great medical care
Frustrating administrative experience
Staff needs better training