137 Willis Ave, Suite 110, Mineola, New York, 11501
Northeast Primary Care is a clinic with a stark contrast between its medical staff and its administrative team. Patients consistently praise the doctors for being thorough, compassionate, and knowledgeable. However, the front desk and billing departments are frequently described as rude, disorganized, and incompetent. It is a practice where the clinical care is excellent, but the office management is a major source of frustration.
If you have billing issues, call your insurance company directly to resolve them, as the office staff may not be helpful.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible front desk.
Wait times are too long.
Billing is a nightmare.