Financial Services · Insurance Agency

Northeastern Insurance Agency

743 Broadway, Everett, Massachusetts, 02149

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

Northeastern Insurance Agency has a loyal customer base that appreciates the friendly and affordable service. However, there are significant complaints regarding customer service, responsiveness, and administrative errors. While some agents are highly praised, the overall experience seems to vary greatly depending on who you work with.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
15
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 70/100
Pro Tip

If you have a specific agent you trust, try to work with them directly to avoid communication issues.

Affordable Deals
Local Agency
Pros & Cons

✓ What Works Well

  • Affordable rates
  • Friendly and respectful staff
  • Fast paperwork processing

✗ Areas to Improve

  • Poor phone responsiveness
  • Inconsistent information
  • Reports of rude behavior
Frequently Asked Questions
  • Why did I get a cancellation notice?
  • Can you help with foreign car insurance?
User Feedback

Mariana is excellent

Customer service is hit or miss

Great deals for some

Location Details
Street: 743 Broadway
City: Everett
State: Massachusetts
Postcode: 02149
Country: United States
Location
743 Broadway, Everett, MA 02149
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.