743 Broadway, Everett, Massachusetts, 02149
Northeastern Insurance Agency has a loyal customer base that appreciates the friendly and affordable service. However, there are significant complaints regarding customer service, responsiveness, and administrative errors. While some agents are highly praised, the overall experience seems to vary greatly depending on who you work with.
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If you have a specific agent you trust, try to work with them directly to avoid communication issues.
✓ What Works Well
✗ Areas to Improve
Mariana is excellent
Customer service is hit or miss
Great deals for some