Northeastern Masonry & Chimney
1650 US-9W, Selkirk, New York, 12158
Customers generally praise the technical expertise and professionalism of the field crews, often highlighting specific technicians like Frank. Many appreciate the clear communication and the ability to get urgent issues resolved quickly. However, there is a vocal minority reporting significant issues with installation quality, specifically regarding chimney liners and flashing. Some users feel the office communication can be inconsistent or dismissive when problems arise. Overall, it is a mixed bag where the quality depends heavily on which crew is assigned to the job.
We analyze 78 public reviews for Northeastern Masonry & Chimney using our data models and filter out spam to highlight only authentic feedback.
Ask for specific technicians by name if you have had a good experience previously.
✓ What Works Well
- Knowledgeable and friendly technicians
- Prompt emergency response
- Competitive pricing
✗ Areas to Improve
- Inconsistent installation quality
- Poor follow-up on complaints
- Scheduling delays
- How long is the wait for a service appointment?
- Do you offer on-site estimates?
- What is the warranty on chimney liner installations?
Technicians are spot on with their explanations.
Office staff can be hit or miss.
Some work requires a second opinion to fix errors.
- Category Home Services
- City Selkirk
- State New York
- Postcode 12158
- Country United States
