Northern Family Medicine
1016 S South St, Mount Airy, North Carolina, 27030
Patients generally praise the providers for being attentive and thorough, with many highlighting specific NPs and doctors who truly listen. However, there are recurring complaints about the front desk staff's attitude and communication issues, particularly regarding appointment scheduling and follow-ups. It is a well-regarded practice for medical care, provided you can navigate the administrative side.
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Use the 'My Northern Chart' portal for faster communication and lab results, as phone lines can be busy.
✓ What Works Well
- Attentive and thorough providers
- Clean and organized facility
- Easy to get appointments
✗ Areas to Improve
- Rude front desk staff
- Communication issues with scheduling
- Occasional long wait times
- How do I access the patient portal?
- Can I get a same-day appointment?
Ashley Bryant is the best practitioner I've ever had.
The front desk needs a lesson in kindness.
The facility is very well-organized.
- Category Health & Medical
- City Mount Airy
- State North Carolina
- Postcode 27030
- Country United States
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