Northern Illinois Foot & Ankle Specialists
750 E Terra Cotta Ave, Crystal Lake, Illinois, 60014
The clinical care is generally well-regarded, with many patients praising the doctors' expertise and surgical outcomes. However, the practice is plagued by significant administrative issues, including long wait times, poor communication, and billing disputes. It's a practice where the doctors are great, but the office management is a major pain point.
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Be prepared for potential wait times and verify all billing information in advance.
✓ What Works Well
- Skilled doctors
- Good surgical outcomes
- Thorough care
✗ Areas to Improve
- Long wait times
- Poor communication
- Billing issues
- Why is the wait so long?
- Is the billing department helpful?
Great doctors, bad admin
Very professional
Frustrating experience
- Category Health & Medical
- City Crystal Lake
- State Illinois
- Postcode 60014
- Country United States
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