Health & Medical · Hospital

Northern Light AR Gould Hospital

140 Academy St, Presque Isle, Maine, 04769

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Reviews for this hospital are highly polarized. While some patients report positive, life-saving experiences with specific staff, a significant number of reviews highlight serious concerns regarding poor communication, long wait times, billing issues, and perceived lack of empathy. Many patients feel the hospital prioritizes profit over patient care, leading to frustration and a lack of trust in the facility's overall quality.

Our Review Process
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We analyze 80 public reviews for Northern Light AR Gould Hospital using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 40/100
Pro Tip

If you have a serious condition, consider seeking a second opinion or traveling to a larger facility if possible.

Inconsistent care quality
High billing complaints
Pros & Cons

✓ What Works Well

  • Some highly professional and caring staff
  • Quick response in specific emergency cases
  • Convenient location for local residents

✗ Areas to Improve

  • Long wait times and poor communication
  • Concerns about billing and insurance practices
  • Perceived lack of empathy and medical negligence
Frequently Asked Questions
  • Why are wait times so long?
  • How do I resolve a billing dispute?
  • Are they accepting my insurance?
User Feedback

The care was life-saving.

Billing department is atrocious.

Staff needs more empathy.