100 N Pointe Blvd, Mount Airy, North Carolina, 27030
This pediatric practice is generally loved for its caring and professional doctors. Many families have been coming here for years and feel like part of the family. However, there are significant complaints about the administrative side, specifically regarding phone communication, appointment scheduling, and the attitude of some front-desk staff. It is a great place for medical care, but the office management needs improvement.
If you have trouble reaching them by phone, try using their patient portal or visiting in person for urgent scheduling.
✓ What Works Well
✗ Areas to Improve
The doctors are terrific.
The office is poorly run.
We love Dr. Youell.