Northern Utah Pediatrics - Layton Parkway
201 Layton Pkwy, Layton, Utah, 84041
The doctors at Northern Utah Pediatrics are highly regarded for their kindness and expertise, with many parents feeling like they are part of the family. However, the front office staff is a major pain point for many, with frequent complaints about rudeness, long hold times, and scheduling errors. It is a classic case of great medical care overshadowed by poor administrative support.
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✓ What Works Well
- Doctors are compassionate and thorough
- Great with kids
- Easy to get same-day appointments
✗ Areas to Improve
- Rude and incompetent front desk staff
- Long hold times on the phone
- Scheduling errors
- Are they accepting new patients?
- Why is it so hard to reach the front desk?
Dr. Aird is an angel on earth.
The front office staff is an absolute joke.
Great doctors, but the receptionists need work.
- Category Health & Medical
- City Layton
- State Utah
- Postcode 84041
- Country United States
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