Northlake Gastroenterology Associates
7015 N Causeway Blvd, Covington, Louisiana, 70433
Patients love Dr. Wardlaw for his bedside manner and ability to solve complex GI issues. He is often described as a miracle worker who truly listens. Conversely, the office staff receives heavy criticism for being rude, disorganized, and difficult to reach. Many patients feel the administrative failures overshadow the excellent medical care.
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Try to schedule procedures directly through the clinical staff if possible to avoid the front desk.
✓ What Works Well
- Dr. Wardlaw is highly skilled and attentive
- Effective treatment plans
- Compassionate bedside manner
✗ Areas to Improve
- Rude and dismissive front desk staff
- Difficulty scheduling and getting call backs
- Billing and paperwork issues
- Why can't I get a return call?
- Is the office staff always this difficult?
Great doctor, terrible office experience
Dr. Wardlaw saved my life
Avoid if you need reliable communication
- Category Health & Medical
- City Covington
- State Louisiana
- Postcode 70433
- Country United States
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