9151 NE 81st Terrace, Suite 100, Kansas City, Missouri, 64158
Northland Family Care has a long-standing reputation, with many patients seeing the same doctors for decades. The clinical care is generally highly regarded, with doctors like Dr. Roney and Dr. Nelson receiving frequent praise. However, there is a recurring theme of frustration with the front office staff, long wait times, and communication issues. It is a practice where the clinical quality is high, but the administrative experience can be quite challenging.
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The nurse practitioners are often more accessible than the doctors if you need a quick appointment.
✓ What Works Well
✗ Areas to Improve
Great doctors, frustrating front office
Worth the wait for the care
Inconsistent administrative experience