Health & Medical · Family Medicine

Northland Family Care

9151 NE 81st Terrace, Suite 100, Kansas City, Missouri, 64158

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Northland Family Care has a long-standing reputation, with many patients seeing the same doctors for decades. The clinical care is generally highly regarded, with doctors like Dr. Roney and Dr. Nelson receiving frequent praise. However, there is a recurring theme of frustration with the front office staff, long wait times, and communication issues. It is a practice where the clinical quality is high, but the administrative experience can be quite challenging.

Our Review Process
20
Most Relevant
0
Newest
20
Highest
20
Lowest

We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

The nurse practitioners are often more accessible than the doctors if you need a quick appointment.

Strong clinical loyalty
Administrative friction
Pros & Cons

✓ What Works Well

  • Long-term relationships
  • Excellent doctors
  • Thorough care

✗ Areas to Improve

  • Long wait times
  • Rude front desk staff
  • Communication issues
Frequently Asked Questions
  • Why is the wait so long?
  • How do I get a callback?
User Feedback

Great doctors, frustrating front office

Worth the wait for the care

Inconsistent administrative experience

Location Details
Street: 9151 NE 81st Terrace, Suite 100
Neighborhood: Kansas City
City: Kansas City
State: Missouri
Postcode: 64158
Country: United States
Location
9151 NE 81st Terrace STE 100, Kansas City, MO 64158
Quick Info
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