NorthShore Health Centers
3099 Central Ave, Lake Station, Indiana, 46405
NorthShore Health Centers is generally praised for its friendly and professional staff, particularly the hygienists who are noted for being gentle and thorough. Patients appreciate the clean facility and the effort made to make them feel comfortable. However, scheduling is a major pain point, with many patients reporting long wait times for appointments and difficulty reaching the office by phone.
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If you have an urgent dental issue, try to call as soon as they open, but be prepared for long hold times.
✓ What Works Well
- Friendly and professional staff
- Clean and modern facility
- Gentle and thorough hygienists
✗ Areas to Improve
- Extremely difficult to schedule timely appointments
- Long wait times for phone support
- Transactional feel to some clinical interactions
- Why does it take months to get an appointment?
- Is it possible to speak to a human on the phone?
- Why was my appointment cut short?
The staff is great, but the scheduling is a nightmare.
I felt very comfortable during my cleaning.
They need to improve their phone responsiveness.
- Category Health & Medical
- City Lake Station
- State Indiana
- Postcode 46405
- Country United States
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