Northside Medical Associates - Central Ohio Primary Care
400 Altair Pkwy, Suite 3300, Westerville, Ohio, 43082
While many patients appreciate the medical expertise of the doctors, there is a recurring frustration regarding administrative communication. Some feel the office is too rigid with scheduling policies, leading to negative experiences. However, those who connect with their specific provider often report high satisfaction with the clinical care received.
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Be punctual for appointments, as the office has a strict late policy.
✓ What Works Well
- Knowledgeable physicians
- Convenient location
- Thorough medical exams
✗ Areas to Improve
- Rigid scheduling policies
- Communication gaps
- Difficulty reaching staff by phone
- How do I reach the office after hours?
- Are they accepting new patients?
The doctors are great, but the front desk can be a bit cold.
Scheduling is a headache.
Clinical care is top-notch.
- Category Health & Medical
- City Westerville
- State Ohio
- Postcode 43082
- Country United States
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