Northstar Family Dental
538 Polaris Pkwy, Westerville, Ohio, 43082
Patients are generally very happy with Northstar Family Dental, praising the friendly staff, professional care, and comfortable office environment. However, there are significant complaints about billing transparency, insurance network issues, and occasional administrative rudeness. The practice seems to have grown quickly, leading to some consistency issues.
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✓ What Works Well
- Friendly and professional staff
- Comfortable and welcoming office
- Good with anxious patients
✗ Areas to Improve
- Billing and insurance transparency issues
- Occasional administrative rudeness
- Inconsistent scheduling
- Are you in-network with my insurance?
- Why was I billed incorrectly?
- How do I schedule an emergency visit?
Great care, but the billing is a nightmare.
Staff is friendly, but the office management is poor.
I'm looking for a new dentist due to billing issues.
- Category Health & Medical
- City Westerville
- State Ohio
- Postcode 43082
- Country United States
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