Home Services · Security Systems

NorthStar Home

3333 Digital Dr, Suite 230, Lehi, Utah, 84043

Google Maps Updated: 19 May 2026
Authenticity Score: 40/100
About

The reviews for this company are overwhelmingly negative, focusing on predatory contract practices and poor equipment reliability. While some customers have had positive experiences with individual technicians, the collective voice is one of frustration regarding auto-renewals and the inability to cancel. Many feel trapped in long-term agreements for services that don't work as expected.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for NorthStar Home using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 30/100
Communication 25/100
Pro Tip

Avoid long-term security contracts; look for month-to-month options instead.

Auto-renewal issues
High cancellation fees
Pros & Cons

✓ What Works Well

  • Friendly technicians
  • Easy initial installation
  • Good early system performance

✗ Areas to Improve

  • Predatory contracts
  • Impossible to cancel
  • Unreliable equipment
Frequently Asked Questions
  • How do I get out of this contract?
  • Why is my system not working?
  • Can I cancel if I move?
User Feedback

The contract is a trap.

Technicians are great, but the company is not.

I've been trying to cancel for years.