Automobile · Car Dealership

Northtown Ford, Inc.

415 Cedar Ave W, Menomonie, Wisconsin, 54751

Google Maps Updated: 19 May 2026
Authenticity Score: 74/100
About

Northtown Ford has a polarized reputation. Many customers praise the sales team for being professional and helpful, while the service department receives frequent complaints about communication, wait times, and repair quality. It seems like a dealership where the sales experience is generally positive, but service can be hit or miss.

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We analyze 79 public reviews for Northtown Ford, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Always get a clear estimate and timeline for service repairs.

Sales selection
Service department
Pros & Cons

✓ What Works Well

  • Professional sales staff
  • Good selection
  • Helpful in emergencies

✗ Areas to Improve

  • Poor service communication
  • Long wait times
  • Inconsistent repair quality
Frequently Asked Questions
  • Do you offer loaner vehicles?
  • How long is the wait for service?
  • Are your used cars inspected?
User Feedback

Great sales experience

Service department needs improvement

Professional and helpful