39901 Traditions Dr, Northville, Michigan, 48167
The Northville Health Center is a large, modern facility that offers a wide range of services, which many patients find convenient. The clinical care is generally well-regarded, with many patients praising the doctors and specialists. However, the administrative side of the center is a major source of frustration. Patients frequently report long hold times, difficulty scheduling appointments, and billing issues. It is a 'one-stop-shop' that is highly efficient for medical care but can be administratively challenging.
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Use the online app for check-in and scheduling to avoid the long phone hold times.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the administrative side is a nightmare.
Convenient to have everything in one place.
The doctors are world-class, but the call center is not.