Northwest Asthma & Allergy Center
8301 161st Avenue Northeast, 308, Redmond, Washington, 98052
Patients are highly frustrated with the administrative side of this clinic. While the doctors are generally well-regarded, the difficulty in scheduling, long hold times, and poor communication are major pain points. Many patients feel the system is broken and unresponsive.
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Use the online portal for all communication, as phone lines are rarely answered.
✓ What Works Well
- Knowledgeable doctors
- Effective treatments
- Friendly clinical staff
✗ Areas to Improve
- Impossible to reach by phone
- Poor scheduling system
- Unresponsive admin
- Why can't I get an appointment?
- How do I reach someone?
Doctors are great, admin is a nightmare
System is broken
Needs better communication
- Category Health & Medical
- City Redmond
- State Washington
- Postcode 98052
- Country United States
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