14028 N US Hwy 183, Ste 430, Austin, Texas, 78717
This practice has a very divided patient base. Many praise the clinical skill and kindness of the dentists, particularly Dr. Patel. However, there are frequent, serious complaints about billing transparency, insurance handling, and administrative rudeness. It is a high-risk, high-reward practice where clinical care is often overshadowed by billing frustrations.
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Get a written, itemized treatment plan and verify insurance coverage before any work begins.
✓ What Works Well
✗ Areas to Improve
Great dentist, terrible billing
They try to upsell everything
Very rude front desk