Automobile · Auto Body Shop

Northwest Collision

1000 S West Blvd, #5400, Aberdeen, Washington, 98520

Google Maps Updated: 19 May 2026
Authenticity Score: 92/100
About

Northwest Collision is highly regarded for its integrity, quality workmanship, and excellent customer service. Customers frequently mention that the staff fights for the customer against insurance companies to ensure proper repairs. While there are a few isolated complaints, the consensus is that they are the best in the area for body work and paint, with many long-term loyal customers.

Our Review Process
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Highest rating
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We analyze 72 public reviews for Northwest Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 94/100
Transparency 90/100
Pro Tip

They are known for fighting for the customer, so don't hesitate to ask them to advocate for you with your insurance.

Long-standing local business
Insurance negotiation support
Pros & Cons

✓ What Works Well

  • High-quality body work
  • Excellent customer service
  • Advocates for the customer

✗ Areas to Improve

  • Occasional communication issues
  • Small waiting area
  • Some reports of mechanical issues post-repair
Frequently Asked Questions
  • Do you work with all insurance companies?
  • How long does the repair process take?
  • Do you offer a warranty on your work?
User Feedback

They stood their ground with the insurance company.

My car looks brand new.

Friendly and professional staff.