Health & Medical · Urgent Care

Northwest Community Healthcare Immediate Care Center

15 McHenry Rd, Buffalo Grove, Illinois, 60089

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This urgent care center has a very polarized reputation. While some patients report quick, professional, and caring service, many others express significant frustration with billing practices, rude staff, and perceived incompetence. The facility is often criticized for high costs and lack of transparency.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

Be aware of potential facility fees and billing discrepancies; clarify costs before any procedure.

Urgent care
Same-day appointments
Pros & Cons

✓ What Works Well

  • Quick service
  • Clean facility
  • Some professional staff

✗ Areas to Improve

  • Aggressive billing practices
  • Rude staff
  • Inconsistent care quality
Frequently Asked Questions
  • Why are the facility fees so high?
  • Is the staff always this rude?
User Feedback

The billing department is a scam.

The doctors are hit-or-miss.

Wait times can be long.

Location Details
Street: 15 McHenry Rd
State: Illinois
Postcode: 60089
Country: United States
Location
15 McHenry Rd, Buffalo Grove, IL 60089
Quick Info
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