8960 Hillside Rd, Amarillo, Texas, 79119
Northwest Emergency at Town Square is often praised for its speed, cleanliness, and the kindness of its nursing staff. Many patients feel well-cared for and appreciate the efficiency. However, there are significant complaints regarding specific doctors' bedside manners, billing transparency, and dismissive attitudes toward certain patient concerns, leading to a very polarized experience.
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Always ask for a clear explanation of the billing process before leaving the facility.
✓ What Works Well
✗ Areas to Improve
Nurses are amazing
Doctors can be hit or miss
Fast for minor emergencies