Health & Medical · Emergency Center

Northwest Emergency Center at Vail

10146 E Old Vail Rd, Tucson, Arizona, 85747

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This emergency center is highly polarized. Many patients praise the quick, efficient, and compassionate care, while others report rude staff, dismissive doctors, and billing issues. It seems to be a decent option for urgent needs, but the inconsistency in service and professionalism is a major drawback for many.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

Always verify your insurance coverage specifically for this facility's billing classification before your visit.

Emergency care focus
Mixed reviews on staff
Pros & Cons

✓ What Works Well

  • Quick and efficient care
  • Compassionate and knowledgeable staff
  • Clean and modern facility

✗ Areas to Improve

  • Rude and unprofessional staff
  • Dismissive doctors
  • Billing and insurance issues
Frequently Asked Questions
  • Why is the billing so confusing?
  • Are they really open when they say they are?
User Feedback

Hit or miss service

Front desk can be very rude

Good for quick, simple visits

Location Details
Street: 10146 E Old Vail Rd
City: Tucson
State: Arizona
Postcode: 85747
Country: United States
Location
10146 E Old Vail Rd, Tucson, AZ 85747
Quick Info
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