Northwest ENT and Allergy Center
80 Lacy St NW, Marietta, Georgia, 30060
The medical care at Northwest ENT is often praised, with specific doctors like Dr. Kauffman and Dr. Ingley receiving high marks for their expertise and bedside manner. However, the practice is plagued by significant administrative issues, including a difficult billing department, poor phone responsiveness, and inconsistent front desk service. Many patients feel the administrative experience detracts from the quality of medical care.
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Always verify insurance coverage and referral requirements directly with your insurance provider before your visit.
✓ What Works Well
- Skilled and knowledgeable doctors
- Effective medical treatments
- Clean office environment
✗ Areas to Improve
- Poor billing department communication
- Difficult to reach by phone
- Inconsistent front desk service
- Why is my bill so high?
- How do I get a hold of the billing department?
- Is a referral required?
Doctors are great, but the office is a mess
Billing is a nightmare
Front desk staff needs better training
- Category Health & Medical
- City Marietta
- State Georgia
- Postcode 30060
- Country United States
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