Northwest ENT and Allergy Center
5357 Covenant Dr SE, Cartersville, Georgia, 30121
The clinic receives mixed feedback, with some patients praising the medical staff's expertise while others express significant frustration with administrative hurdles. Communication issues, such as difficulty reaching the office by phone and billing disputes, are common complaints. While some find the doctors personable, others feel rushed or ignored during their visits.
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Try to schedule appointments in person if possible, as phone and email response times are notoriously slow.
✓ What Works Well
- Knowledgeable providers
- Clean facility
- Some staff are very friendly
✗ Areas to Improve
- Poor phone communication
- Billing transparency issues
- Long wait times for responses
- Why is it so hard to reach the office?
- Are the allergy shots reliable?
Doctors are great but admin is a mess
Hard to get a call back
Professional care once you get in
- Category Health & Medical
- City Cartersville
- State Georgia
- Postcode 30121
- Country United States
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