Health & Medical · Ophthalmology

Northwest Eye Physicians

1588 N Arlington Heights Rd, Arlington Heights, Illinois, 60004

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Northwest Eye Physicians is generally well-regarded for its medical expertise and successful surgical outcomes. Patients appreciate the thorough exams and professional care. However, there are consistent complaints about long wait times and occasional unprofessional behavior from some staff members.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
19
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

Be prepared for a long visit; the thoroughness of the exams often leads to longer wait times.

Ophthalmology
Cataract Surgery
Pros & Cons

✓ What Works Well

  • Excellent surgical results
  • Thorough eye exams
  • Professional doctors

✗ Areas to Improve

  • Long wait times
  • Occasional staff rudeness
  • Billing transparency
Frequently Asked Questions
  • Why is the wait time so long?
  • Do they accept my insurance?
User Feedback

Dr. Hong is fantastic.

Great medical care, but long waits.

Staff can be hit or miss.

Location Details
Street: 1588 N Arlington Heights Rd
Neighborhood: Arlington Heights
State: Illinois
Postcode: 60004
Country: United States
Location
1588 N Arlington Heights Rd, Arlington Heights, IL 60004
Quick Info
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