526 W Fleming Dr, Morganton, North Carolina, 28655
This Ace Hardware is generally well-regarded for its helpful staff and good selection of specialty items that big-box stores often lack. Many customers appreciate the personal service and the ability to find unique fasteners and hardware. However, there are consistent complaints about understaffing, long wait times, and occasional rude service from specific employees. It is a convenient local option, but service quality can be hit or miss.
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If you need a key programmed, call ahead to ensure the right staff member is available.
✓ What Works Well
✗ Areas to Improve
They have the unique bolts I couldn't find anywhere else.
The staff is friendly, but they are often too busy.
I had a great experience with the key programming service.