Health & Medical · Neurology

Northwest Neurology

1710 N Randall Rd, Suite 250, Elgin, Illinois, 60123

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Northwest Neurology is home to highly skilled doctors like Dr. Flaherty and Dr. Patel, who are praised for their bedside manner and thoroughness. While the clinical care is top-notch, the billing and front-desk staff have received criticism for being rude and unhelpful. It is a classic case of great doctors hampered by a frustrating office environment.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 95/100
Admin Efficiency 38/100
Pro Tip

Keep detailed records of all your appointments and cancellations; the office is known to be strict about 'no-show' fees.

Neurological Care
Staff Professionalism
Pros & Cons

✓ What Works Well

  • Highly knowledgeable neurologists
  • Patient-focused care
  • Clear explanations of complex conditions

✗ Areas to Improve

  • Rude billing and front desk staff
  • Strict and sometimes unfair collection policies
  • Difficult to resolve administrative errors
Frequently Asked Questions
  • How can I resolve a billing dispute with the front desk?
  • Are the doctors as good as the reviews say?
User Feedback

Dr. Flaherty is the best neurologist I've ever seen.

The billing department is incredibly snarky.

Great clinical care, but the office staff needs a reality check.

Location Details
Street: 1710 N Randall Rd, Suite 250
City: Elgin
State: Illinois
Postcode: 60123
Country: United States
Location
1710 N Randall Rd # 250, Elgin, IL 60123
Quick Info
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