22285 N Pepper Rd, #401, Lake Barrington, Illinois, 60010
This practice is highly polarized. Many patients are deeply satisfied with the clinical care, praising the doctors' expertise and compassion. However, a significant number of patients report severe frustration with long wait times, billing transparency, and perceived dismissiveness from the administrative staff. It is a practice where the clinical outcomes are often good, but the patient experience can be a major hurdle.
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If you have questions about billing, ask to speak with the office manager directly rather than the general front desk staff.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office management is frustrating.
Great clinical care, but the administrative side needs work.
I trust the doctors, but the front office is very frustrating.