Northwest Orthopaedic Specialists — North Spokane Clinic
212 E Central Ave, Suite 140, Spokane, Washington, 99208
Patients are generally very satisfied with the medical care and surgical expertise provided by the doctors. Many feel well-cared for and appreciate the thoroughness of the exams. However, there are significant and recurring complaints about administrative issues, including difficulty reaching the office by phone, billing confusion, and poor communication, which can be a major source of frustration.
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If you have trouble reaching them by phone, try visiting in person or using their online portal for non-urgent requests.
✓ What Works Well
- Expert surgical care
- Thorough and knowledgeable doctors
- Professional medical staff
✗ Areas to Improve
- Difficulty reaching the office by phone
- Billing confusion
- Poor communication
- Why is it so hard to reach someone by phone?
- Are the billing charges accurate?
Doctors are great, but the admin side is a mess.
Excellent care, but phone communication is impossible.
Billing is a headache.
- Category Health & Medical
- City Spokane
- State Washington
- Postcode 99208
- Country United States
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