1101 Madison St, Ste 1150, Seattle, Washington, 98104
Northwest Women's Healthcare is highly regarded for its clinical excellence, with many patients praising the warmth and expertise of providers like Dr. Jiao, Dr. Pray, and Betsey Anderson. Patients feel heard and supported during complex pregnancies and routine care. However, the clinic's administrative side is a major source of frustration. Long hold times, disorganized records management, and rigid policies have led to significant patient dissatisfaction, with some feeling that the front-office 'gatekeepers' overshadow the quality of the medical staff.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need records or have urgent questions, try visiting in person or using the patient portal rather than relying on the phone queue.
✓ What Works Well
✗ Areas to Improve
The doctors are 5-star, but the front office is a 1-star.
I love my OB, but I dread calling the clinic.
Great care, but be prepared to fight the system.