1475 E Belvidere Rd, Grayslake, Illinois, 60030
Patients generally appreciate the modern, clean facility and the quality of the medical staff. However, there is a recurring theme of frustration regarding administrative processes, specifically billing errors and long wait times for registration. While the doctors are highly regarded, the administrative side of the practice often overshadows the clinical experience.
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Use the MyChart portal for communication to avoid long phone wait times.
✓ What Works Well
✗ Areas to Improve
Doctors are great, billing is a mess.
The facility is beautiful.
Registration takes forever.