Northwestern Medicine Huntley Hospital
10400 Haligus Rd, Huntley, Illinois, 60142
The hospital receives high praise for its Labor and Delivery department, with many patients calling the staff angels. However, the Emergency Department is a major point of contention, with frequent complaints about long wait times, poor communication, and billing issues. While some patients have life-saving experiences, others feel the administrative and ER processes are severely lacking.
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If you are visiting the ER, be prepared for long waits and keep detailed records of all billing estimates.
✓ What Works Well
- Exceptional Labor and Delivery staff
- Clean and modern facilities
- Some highly skilled and compassionate doctors
✗ Areas to Improve
- Extremely long ER wait times
- Confusing and aggressive billing practices
- Inconsistent communication from staff
- Why is the ER wait so long?
- How do I dispute an estimated bill?
L&D is top-notch, but stay away from the ER if you can.
The billing department is a nightmare.
Great care, but the administrative side feels like a money grab.
- Category Health & Medical
- City Huntley
- State Illinois
- Postcode 60142
- Country United States
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