Norton Community Medical Associates - Audubon
3101 Poplar Level Rd, Suite 101, Louisville, Kentucky, 40213
This facility is widely praised for its professional and caring medical staff. Patients feel well-supported by their doctors and appreciate the clean, modern environment. The main criticism centers on the front desk and administrative responsiveness, with some patients reporting difficulty getting messages returned or appointments managed efficiently.
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✓ What Works Well
- Caring and thorough doctors
- Clean and modern facility
- Efficient lab services
✗ Areas to Improve
- Unresponsive administrative staff
- Difficulty with MyChart/phone communication
- Scheduling errors
- How do I get a response on MyChart?
- Is there ample parking?
Dr. Thompson is like family.
The front desk needs to be more attentive.
Top-notch medical care.
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40213
- Country United States
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