Norton Delgado Family Medicine
8283 Grove Ave, suite 202, Rancho Cucamonga, California, 91730
Patients are generally very happy with the clinical care provided by Dr. Norton and Dr. Knowles, often describing them as compassionate and thorough. However, there are significant and recurring complaints about the administrative side, particularly regarding phone accessibility, scheduling, and communication.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for all non-urgent communication.
✓ What Works Well
- Compassionate doctors
- Thorough exams
- Professional medical staff
✗ Areas to Improve
- Poor phone communication
- Scheduling issues
- Admin disorganization
- Why can't I reach the office?
- Are my referrals being processed?
Great doctors, but the office is a mess.
I feel heard by my doctor, but the admin is frustrating.
Excellent care, but be prepared for admin issues.
- Category Health & Medical
- City Rancho Cucamonga
- State California
- Postcode 91730
- Country United States
readers daily.