Norwich Family & Cosmetic Dentistry
117 Lafayette St, Norwich, Connecticut, 06360
This practice has a split reputation. Many long-term patients love the friendly staff and the feeling of being treated like family. However, a significant number of recent reviews point to aggressive upselling, confusing billing practices, and poor communication. While the clinical work is often described as good, the administrative side leaves many feeling frustrated.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and ask for a written estimate before starting any procedure.
✓ What Works Well
- Friendly and welcoming staff
- Quick emergency appointments
- Modern equipment
✗ Areas to Improve
- Aggressive upselling of services
- Confusing and unexpected billing
- Poor communication from management
- Are they in-network with my insurance?
- Why was I charged for a second copay?
They treat you like family.
The billing is a total mystery.
Great work but very expensive.
- Category Health & Medical
- City Norwich
- State Connecticut
- Postcode 06360
- Country United States
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