Norwich Smiles Family Dentistry
514 W Main St, Norwich, Connecticut, 06360
Norwich Smiles Family Dentistry receives mixed reviews. Many patients praise the kind, empathetic staff and the office's ability to handle emergencies. However, there are recurring complaints about administrative issues, including long wait times, difficulty scheduling, and poor communication regarding billing and insurance. It seems to be a practice where the clinical care is often good, but the front-office experience can be frustrating.
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The office is very busy; expect to book months in advance for routine cleanings.
✓ What Works Well
- Empathetic, kind staff
- Good emergency care
- Anxiety-friendly
✗ Areas to Improve
- Long wait times
- Administrative communication issues
- Billing transparency concerns
- Do they accept Husky insurance?
- How long is the wait for an appointment?
The hygienists are very thorough.
Front desk communication needs improvement.
Great for patients with dental anxiety.
- Category Health & Medical
- City Norwich
- State Connecticut
- Postcode 06360
- Country United States
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