136 Berlin Rd, Suite 101, Cromwell, Connecticut, 06416
Nova Dental is a very polarizing practice. While some patients have had great experiences with the doctors and hygienists, there is a significant number of complaints regarding rude front desk staff, billing errors, and poor communication. It seems to be a place where the administrative side often overshadows the clinical care.
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Always verify your insurance coverage and get a written estimate before any procedure.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is not
Billing is a nightmare
Scheduling is difficult