Nova Family Dentistry: Dr. Namrata Kaur
9401 US-29, Suite 204, Fairfax, Virginia, 22031
Nova Family Dentistry receives high marks for Dr. Kaur's gentle, compassionate care and the friendly, professional nature of her staff. Many patients appreciate the personalized treatment plans and the office's ability to handle complex dental histories. However, there are significant complaints regarding billing practices, insurance filing, and administrative responsiveness. While clinical care is often rated as excellent, the administrative side of the practice has caused frustration for some.
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Always double-check your insurance coverage and billing statements directly with your provider to ensure accuracy.
✓ What Works Well
- Dr. Kaur is gentle and compassionate
- Personalized and thorough treatment plans
- Welcoming and professional staff
✗ Areas to Improve
- Billing and insurance filing issues
- Administrative responsiveness can be slow
- Occasional scheduling errors
- Does the office handle complex insurance claims?
- Is Dr. Kaur accepting new patients?
Dr. Kaur made my fear of the dentist disappear.
Great clinical care, but keep an eye on your billing statements.
The staff is friendly, but administrative follow-up needs improvement.
- Category Health & Medical
- City Fairfax
- State Virginia
- Postcode 22031
- Country United States
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