NovaCare Rehabilitation - Mt Pleasant
1234 E Broomfield St, A3, Mt Pleasant, Michigan, 48858
Patients are generally very happy with the physical therapy care, noting significant improvements in mobility and pain. The therapists are described as supportive and knowledgeable. However, there are recurring complaints about the billing department, which some find disorganized and frustrating.
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Request a detailed breakdown of your insurance coverage and expected co-pays before starting your therapy sessions.
✓ What Works Well
- Effective therapy programs
- Supportive and kind therapists
- Good communication during sessions
✗ Areas to Improve
- Billing department issues
- Surprise bills
- Occasional scheduling errors
- Why am I receiving a bill after my insurance should have covered it?
- How long will my therapy take?
The therapists are amazing.
Billing is a nightmare.
Great results, but keep an eye on your statements.
- Category Health & Medical
- City Mt Pleasant
- State Michigan
- Postcode 48858
- Country United States
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