Health & Medical · Family Medicine

Novant Health Chair City Family Medicine

903 Randolph St, Thomasville, North Carolina, 27360

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This practice has a mix of very loyal patients and those who have had frustrating experiences. Many patients love Dr. Hayes and Dr. Ramos for their care and attention, while others report significant issues with front-office communication, administrative delays, and difficulty getting appointments. It is a practice where the quality of the doctor often outweighs the administrative challenges for many.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
0
Lowest

We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

If you find a doctor you like, stick with them, but be prepared for administrative hurdles.

Family medicine
Highly recommended
Pros & Cons

✓ What Works Well

  • Caring and attentive doctors
  • Professional staff (some)
  • Good clinical care

✗ Areas to Improve

  • Poor front-office communication
  • Administrative delays
  • Difficulty getting appointments
Frequently Asked Questions
  • Is the doctor accepting new patients?
  • How do I schedule an appointment?
User Feedback

Great doctors, bad admin

Staff is hit or miss

Very caring and thorough

Location Details
Street: 903 Randolph St
City: Thomasville
Postcode: 27360
Country: United States
Location
903 Randolph St, Thomasville, NC 27360
Quick Info
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