Health & Medical · Family Medicine

Novant Health Crown Point Family Physicians

9101 Monroe Rd, Suite 155, Charlotte, North Carolina, 28270

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This practice has a mix of highly regarded, long-term physicians and significant administrative challenges. While many patients love their specific doctors, there are frequent complaints about rude front-desk staff, difficulty scheduling, and poor communication. It seems to be a practice where the quality of care depends heavily on which provider you see.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

If you have a specific doctor you like, stick with them, but be prepared for administrative hurdles.

Long-standing practice
High staff turnover
Pros & Cons

✓ What Works Well

  • Caring physicians
  • Thorough care
  • On-site lab

✗ Areas to Improve

  • Rude front desk
  • Scheduling issues
  • Poor communication
Frequently Asked Questions
  • Are they accepting new patients?
  • Why is it so hard to get someone on the phone?
User Feedback

Dr. Crawford is the best

Front desk needs training

Great doctors, bad office management

Location Details
Street: 9101 Monroe Rd, Suite 155
Neighborhood: Crown Point
City: Charlotte
Postcode: 28270
Country: United States
Location
9101 Monroe Rd #155, Charlotte, NC 28270
Quick Info
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