1450 Matthews Township Pkwy, Suite 355, Matthews, North Carolina, 28105
Patients generally praise the clinical expertise and thoroughness of the providers, especially David Dorenfeld. While the medical care is top-notch, the office administration often falls short, with reports of long wait times and poor communication. Many feel the staff could be more helpful when handling referrals or billing issues. Overall, it is a solid spot for skin health if you can navigate the scheduling hurdles.
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Ask to be put on the cancellation list to bypass the long wait times for new appointments.
✓ What Works Well
✗ Areas to Improve
Clinical care is spot on
Admin needs a serious upgrade
Great bang for the buck if you have insurance